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Accounts Receivable Management: Where Should Your Numbers Be?

As a dental professional and practice owner, you should have clear, definable goals regarding accounts receivable payment performance. No team will be able to help you reach a goal if the goal is vague or not defined at all. If you’re an ...

What Your Practice Needs to Know About Over the Counter Collections

What do your receptionists and front desk personnel do at the end of every patient’s appointment? If the answer isn’t “scheduling the patient’s next appointment and collecting the patient co-pay,” you should reconsider your policies! Over the ...

How to Define and Charge for Non-Covered Benefits

Non-covered benefits, in light of the Affordable Care Act, have become a bigger issue for PPOs and dental practices looking to provide the best care possible. What are non-covered benefits, and how can you define and collect for them? First: ...

Are You in Denial About Denial?

When it comes to managing a dental practice, claim delays and denials are two of the most common complaints that patients and dentists encounter. While every American is not covered by a dental insurance policy, those that do have insurance ...

Is Under Coding a Compliance Risk?

Most dentists understand that over-coding is a serious compliance risk. However, did you know that under coding can also be considered dental fraud? Deliberate under coding, or falsely stating what services were performed, puts your practice at ...

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