Every dentist wants to give patients the best experience possible, from the moment that they schedule their appointment to the moment they leave with complimentary toothpaste in hand. However, when you’re focused on running your business every day, it’s easy to lose sight of the bigger picture. What are some simple ways to improve the patient experience at your dental practice?
Particularly due to COVID-19, patients and customers throughout all industries expect paperless and digital options for everything. By working with an experienced partner like Asprodental, you can seamlessly create a touchless paper experience that gives patients the flexibility they crave. For example, instead of filling out forms on a clipboard, they can complete them at home ahead of time or from their mobile device.
A Streamlined Chart
Another way to improve the patient experience at your dental practice is by equipping every dentist in your office with easy access to critical information. Asprodental has a proprietary one-page chart that provides immediate access to the periodontal chart, odontogram, treatment plan, and past notes without needing to switch from program to program. This ensures that nothing is missed and that you don’t need to waste critical appointment time swapping from program to program.
Easier Payment Process
Every dental practice needs to maximize revenue, and unpaid bills can create major problems over time. One of the easiest ways to improve patient experience at your dental practice and increase collections at the same time is by offering more online payment methods. One of the many features of Asprodental is online credit card processing. Your patients can quickly and easily pay their statements online, and they can also save payment information and sign up for recurring payments if you’d like to offer financing.
Provide Online Scheduling and Appointment Reminders
It isn’t always easy to keep track of when cleaning appointments should occur, and many dental offices are open when other jobs are open as well, so offering phone-only scheduling can limit how many appointments you schedule. Offering online scheduling is much more convenient, and appointment reminders sent via email and text also make keeping track of appointments easy.
APEX Reimbursement Specialists Is Here to Help With Your Practice Workflow
Whether you’re looking to streamline your dental practice’s workflow or looking to better prepare for the cybersecurity threats facing your dental practice, APEX Reimbursement Specialists is here to help. Contact our team today by calling (410) 710-6005. We look forward to working with you to make your practice a more profitable place.