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How much time does your staff spend on billing? While you might think that number is just the time needed to prepare a claim or patient invoice, it also includes the time that you spend addressing denials and following up with patients. Dental billing takes a...

A new poll shows that patient experience is on the rise across the board, but there is still progress to be made, especially with underrepresented populations and younger patients. Investing in the patient experience at your dental practice is one way to attract and...

Even though most patients have some type of insurance coverage, few of them understand exactly what that means. For dental practice owners, educating patients about their insurance coverage and potential out-of-pocket costs is critical. Misunderstandings about these...

Cancellations and no-shows are persistent challenges for dental practices. In fact, surveys of dental practices show that up to 10% of dental appointments are cancelled. Losing one appointment every day for a year could lead to $20,000-$70,000 worth of lost...

Insurance verification can seem like a hassle, but it’s a critical part of any successful dental practice. It ensures that patients’ insurance coverage is accurate and helps minimize billing errors and disputes while maximizing practice revenue. Despite its...

Billing is the lifeblood of any dental practice, as without revenue coming in, you won’t be able to pay your employees or provide great service to your patients. Unfortunately, billing can also be incredibly time-consuming. Ensuring accurate insurance claims and...

Billing errors are a common yet costly problem for dental practices, as they can negatively impact both your revenue and the patient experience that you provide. Even small mistakes can result in delayed payments, insurance claim denials, and frustration for your...

If you aren’t regularly evaluating your dental billing processes to ensure accuracy, you are leaving money on the table. Accurate billing is critical for every practice to ensure prompt payment, improve patient satisfaction, minimize legal risks, and improve overall...

Does your practice struggle with denied claims? Do your patients express dissatisfaction with the amount that they owe not matching the amount that you quoted them for their procedure? Insurance verification is one way to ensure that your patients are getting the...

As a dentist or dental practice owner, you need to juggle many different aspects of your business at once. While you need to make sure that you provide top-notch patient care, you also need to ensure that insurance denial rates are low. On one hand, you need to market...